Tailease
Tailease™ Snuffle Mat

What Our Customers Say
Why Choose Tailease?
Tailease is the only pet brand dedicated to mental health and emotional wellness. We use natural enrichment to encourage healthy sniffing, slow down fast eating, reduce boredom, and keep dogs mentally stimulated.
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Reduces Boredom |
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Slows fast Eaters |
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Keeps dogs mentally stimulated |
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Helps reduce destructive behaviour |
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Proven Results for Pet Wellness
Tailease has helped thousands of pet owners create calmer, happier lives for their furry companions.
Our Impact by the Numbers
88%
of pets showed reduced anxiety within 30 days of starting Tailease
93%
of customers would recommend Tailease to a friend or fellow pet owner
78%
average customer return rate
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faq
How do you use it?
It's simple! Just hide your dog's kibble, treats, or small snacks within the mat's fabric folds and place it on a flat surface. Let your dog sniff and forage to find the hidden goodies — that's it! The sniffing and searching activates their natural instincts and gives their brain a solid workout. After each use, give the mat a shake to remove any leftover crumbs, and wash it regularly to keep it fresh and hygienic.
Do you deliver nationwide in South Africa?
Yes, we deliver to all major cities and towns across South Africa, including Johannesburg, Cape Town, Durban, Pretoria, and beyond. Delivery takes 8 - 11 business days via courier.
What payment methods do you accept?
We accept Visa, Mastercard, EFT, and PayFast. All payments are processed securely. Unfortunately we do not accept cash on delivery at this time.
Do you offer load shedding-friendly customer support?
Absolutely! You can reach us via WhatsApp, email, or our website contact form. We aim to respond within 24 hours even during load shedding schedules.
Is my personal information safe when shopping online?
Yes, your data is fully protected. We comply with South Africa's POPIA (Protection of Personal Information Act) and use SSL encryption to keep your details secure.
What if my order is damaged or lost in transit?
We work with reliable couriers, but if anything goes wrong, contact us within 48 hours of your expected delivery date and we'll resolve it promptly with a replacement or refund.
Can I track my order?
Yes! Once your order is dispatched, you'll receive a tracking number via SMS or email so you can follow your parcel every step of the way.